New Rules of E-Commerce
Both e-commerce and traditional commercial transactions require a way to accept returns in the case of broken, or otherwise unsatisfactory products. Both need to handle warranty claims if they are a part of selling the product. In traditional commerce, customers just bring back a product for a refund if they do not like it, or bring it back to the store for warranty repairs. Click for more...

Using the Web to Speed Up the Sales Cycle
Some businesses do not sell anything at all online. They use their Web site to collect leads and enhance the functioning of the sales cycle. Businesses like this are often corporations that specialize in business-to-business sales and consulting. Click for more...

Business Practices and Online Goals
Determining what you want your Web site to do is not easy or cut and dry. Of course, you probably want to sell products online. But have you given thought to the other things you can do online? Click for more...

E-Commerce Solutions
E-commerce solutions describe a suite of applications that can either be built, purchased as a single package, or purchased as individual applications. However you do it, each of the steps in the process is based on standard sets of technology. Click for more...

Ready-to-Open E-Commerce Stores
There is a way to get your business up and running on the Internet without knowing HTML or spending a lot of money on a development program. Many companies are now offering full-service electronic storefronts. Click for more...

Featured Book

Net Success
by Christina Ford Haylock and Len Muscarella
24 leaders in web commerce show you how to put the internet to work for your business. Foreword by Steve Case, Chairman and CEO of AmericaOneline  "An excellent primer for those attempting to do a business on the Internet. The first book to look at all of the vectors that determine 'net success'." -Lisa S-C Simpson President, Sony Online Entertainment

Web Resources

dibit.com
dibit.com offers an online store with an unlimited number of items and FREE photo hosting. The online mall has over 700 merchants who sell antiques, collectibles, sports memorabilia, computers and almost anything else imaginable. Store set-up is inexpensive, quick and painless at dibit.com!

Easy-to-Buy E-Commerce Site Design Tips
The most important thing to remember when designing an electronic commerce site is to make it easy for your customers to make a purchase. I'm in the midst of designing an e-commerce site as I write this article, and I've learned several tips that will help you succeed in e-commerce site design.