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Hypothetical Firing Dialogue

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Hypothetical Firing Dialogue

The following dialogue provides an excerpt from a firing that involves an employee who had sincerely tried to do his job but just hadn’t been able to perform at a satisfactory level. Note how the manager shows patience and expresses sympathy but does not offer false praise or waiver in his decision. In this excerpt one manager is handling the termination procedure. It is good practice, however, to have another manager present. Ideally, the second manager should not be someone the employee reported to either directly or indirectly. If the firing does not go smoothly, the second manager can be called upon as a witness should any legal action ensue at some later point.

Manager Tom, please have a seat.

Tom Thank you.

Manager Tom, I know that you have tried hard to succeed at your job. Nonetheless, for some months now, your overall performance has not been satisfactory. There are too many instances of errors in the accounts payable reports and your attempts to carefully check over each report have slowed down the pace of your work considerably. We cannot retain you in this position and we must let you go.

Tom You mean, I’m fired?

Manager Yes, that is correct. I am very sorry that this did not work out.

Tom I know I can do the job. Give me another chance. I really like working here.

Manager Tom, we have given you at least two written warnings and several verbal warnings.

Tom But my supervisor says the quality of my work is improving.

Manager While the number of errors has decreased, the quality is still not satisfactory. And in working to decrease the amount of errors your work pace has become unsatisfactory. I know you have tried . . . but it’s still not working out.

Tom What about another position? I’ve never really liked payables. How about the entry-level position in accounts receivable? I’ll really give it my all.

Manager Tom, it’s time to move on. We all like you here. This is a difficult decision for all of us. But the decision has been made. We truly wish you the best.

* Source Streetwise Small Business Start-Up

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