So do you have really good, close relationships with your people? My name is Bernie Heine, and today I want to talk about getting back to the fundamentals of management, and that is about building relationships.
So we often hear from our clients is that they just don’t have time to work one-on-one with their people. Everybody’s busy, they’re overscheduled, we don’t take the time. We have that once in a year employee review meeting and we talk about all the things they did and didn’t do right during the year. But what about taking some time for some real meaningful one-on-ones on a regular basis, not just once a year. I want to talk about a simple four step process to go through in having those one-on-ones, making them more meaningful, and getting more out of it to really build better relationships with your staff.
The first step is the introduction. Make sure we layout very clearly what it is we’re going to be talking about in this meeting. What are the objectives/projects/issues we want to cover in this meeting?
Be Clear on the Topic
The second step is to be very clear on what questions we have, what data we have, what information are we bringing into the meeting , so it we can have a real good dialogue about the third step of the process which is to develop an action plan.
Develop an Action Plan
What are the things that this employee needs to do by when, what resources are they going to need, how can you help them be successful at achieving their goals?
Finally the fourth step is to summarize we just talked about. It’s the action plan when things to get done by, by whom, and by when. How can I support? So did you leave the meeting with a very clear understanding of how we’re working together? How this is not only improving the person’s work life but also their career whatever else we can do to help them be more successful employees.
One very important factor to remember when as were developing these relationships is people don’t usually quit companies they usually quit their boss and make with their boss because they had built that relationship because they don’t feel valued and respected in building this kind of relationship with regular one-on-one meetings with your employees is an awesome way build those relationships
About Bernhard Heine
Bernhard Heine is a business and executive coach at Professional Business Coaches, Inc. (PBC, Inc.), a company he founded to help business owners and leaders create and achieve their vision. Bernhard has more than 25 years of experience working collaboratively with business partners in all phases of business management, restructuring and transformation, particularly in: strategic planning, marketing and sales, organizational design, engineering consulting, project management, coaching and facilitation.
Bernhard holds a BS in marine engineering from the US Merchant Marine Academy in NY. He also holds an MBA from Harvard Business School and is a licensed business coach with Professional Business Coaches Alliance (PBCA), and an Authorized Client Builder Sales Trainer.
He was Executive Director for Strategy and Business Development at Textron Inc., strategy leader at Coca-Cola in Germany, and management consultant with the Boston Consulting Group. Early in his career, he worked globally as a marine engineer.
Bernhard has also achieved the “Master Coach” designation from the PBCA in Sales, Coaching, Leadership, Marketing, Personal Effectiveness, and Exit Planning.
“I help my clients become more self-aware of why their issues continue to occur and why their prior efforts have not led to success. Through regular sessions, holding them accountable for their actions, they make gradual improvements and over time achieve the success they are looking for.” – Bernhard Heine
Certifications: Professional Business Master Coach, Legal Practice Coach, Extended DISC Trainer, Everything DiSC Trainer, Client Builder Sales Trainer, Five Behaviors of a Cohesive Team Trainer.